knowledge management

Question 1:

Explain the concept of knowledge management. Provide an overview of the history of knowledge management. (300-400 words)

Question 2:

Compare and contrast major knowledge management life cycle models, including the Meyer and Zack KM Cycle, Bukowitz and Wiliams KM cycle, McElroy KM Cycle and Wiig KM Cycle.

Question 3:

• How is tacit knowledge different from explicit knowledge? Why is it difficult to directly codify tacit knowledge?
• Explain the following tacit knowledge capturing techniques in detail:

• Learning history
• Storytelling
• Interviews